21 Nov 2009 
Support Center » Knowledgebase
Knowledgebase Categories
The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

 Articles
 Forgot My Password
 Please go to this page if you have forgotten your password: http://www.hexatrack.com/password-reset.php You can reset your password here.
 Reinstalling
  If you need to reinstall for some reason, please submit a support ticket with the details and we will reset the Installed flag.
 HT and GG urls
 Hexatrack is here: http://hexatrack.com and Google Goggles is here:
 Where is my PDF file?
 Google Goggles places the PDF file on your desktop, named GoogleGoggles.pdf.
 Blogs/Forum
  The Blogs have a lot of helpful information, including vidoes and tutorials: http://hexatrack.com/blogs You may also find useful information in the forums:
 Google Goggles Login is the same as Hexatrack
 You should use your Hexatrack login information to log into Google Goggles. If you have forgotten your password, please use the password reminder: http://
 System Requirements
 The System Requirements are the same as for Adobe AIR: http://www.adobe.com/products/air/systemreqs/
 What kind of sitemap should I include on my website?
 The Sitemap test in Google Goggles currently checks for a Google Sitemap. The file should be named sitemap.xml and be found in your domain's web root directory. For example, if your website is http://www.mysite.com then the Google sitemap should be locate
 Back
 Login [Lost Password] 
E-mail:
Password:
Remember Me:
 
 Search
Home | Register | Submit a Ticket | Knowledgebase
Language:

Help Desk Software by Kayako eSupport v3.60.04